This course is the first in a series of three Microsoft Office Outlook courses. It will provide you with the skills you need to start sending and responding to email in Microsoft Outlook 2000, Outlook 2002 and Outlook 2003 as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.
Upon successful completion of this course, students will be able to:
- identify the components of the Outlook environment and compose and respond to a simple message.
- compose messages.
- use folders to manage mail.
- schedule appointments.
- schedule meetings.
- manage contacts and contact information.
- create and edit tasks.
- create and edit notes.
Course Objective: You will compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes.
Target Student: This course is designed for people with a basic understanding of Microsoft Windows who need to learn how to use Microsoft® Outlook® 2003 to compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes. This course is intended for persons interested in pursuing the Microsoft® Office Specialist certification for Outlook.
Certification: This course is one of a series of Knowledge Transfer courses that addresses Microsoft Office Specialist (Office Specialist) skill sets. The Office Specialist program is for individuals who use Microsofts business desktop software and who seek recognition for their expertise with specific Microsoft products. Certification candidates must pass one or more proficiency exams in order to earn Office Specialist certification. To learn more about the Microsoft Office Specialist Program visit our certifications section.