This 2-day instructor-led classroom course introduces system administrators to Crystal Enterprise, specifically Crystal Enterprise users, groups, and objects. It explains how to perform the tasks involved in supporting Crystal Enterprise users and groups so they can access the corporate data they need through Crystal Enterprises web portal. This corporate data can take the form of Crystal Report or Crystal Analysis files, program objects, object packages, and popular 3rd party objects such as Microsoft Word and Excel files, among others.
These tasks are explained through instructor demonstration and hands-on activities. This course does not discuss maintaining Crystal Enterprise servers, which is taught in the Crystal Enterprise 10: Administering Servers course.
The Crystal Enterprise 10: Administering Users and Content course is a core course in the Crystal Enterprise Certified Professional (CECP) certification.