KT-IIUC IIUC Implementing Cisco IOS Unified Communications Training - Minneapolis, Minnesota IT MN Technical Financial New York, NY
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IIUC Implementing Cisco IOS Unified Communications


Duration: 5 Day Hands-On Lab & Lecture Course  

Learning Credits: 33  

Certification: CCNA Voice  


Implementing Cisco IOS Unified Communications (IIUC) v1.0 is a five-day instructor-led course that focuses on the knowledge and skills needed to implement Cisco VoIP networks consisting of voice gateways.

IIUC v1.0 also focuses on implementing Cisco Unified Communications 500 Series for Small Business, Cisco Unified Communications Manager Express, and Cisco Unity Express in a Cisco Unified Communications Manager Express installation.

IIUC v1.0, in conjunction with its prerequisite classes, (ICND1 v1.0 & ICND2 v1.0) or (CCNA v2.0), form the recommended training component for the new associate level certification, CCNA Voice.


  • Explain the benefits and components of a Cisco Unified Communications system
  • Describe how traditional telephony systems operate
  • Describe the basic operation, protocols, and components involved in a VoIP call and configure a gateway to support these calls
  • Implement Cisco Unified Communications Manager Express to support a single site
  • Install Cisco Unity Express, configure Cisco Unity Express AutoAttendant, and troubleshoot Cisco Unity Express
  • Describe and implement the Cisco Smart Business Communications System using the Cisco Configuration Assistant

Who Should Attend

  • Network Administrators
  • Network Engineers
  • Network Managers
  • Systems Engineers
  • Network Designers  

Click here to view the Course Outline


  • Skills and knowledge equivalent to those learned in Interconnecting Cisco Networking Devices Part 1 (ICND1)
  • The ability to configure and operate Cisco routers and switches
5 Days  

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