KT-XIL100 ITIL 2011 Foundation Certification Course Training - Minneapolis, Minnesota IT MN Technical Financial New York, NY
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ITIL 2011 Foundation Certification Course


Description: 

We offer several different options for this course.  Please also see KT-ITIL, KT-2828 and KT-2833 for our other courses.

Overview:

  • This 3 day hands-on 2011 Foundation certification training program introduces the student to the fundamentals of IT Service Management as described in version 3 of the IT Infrastructure Library. Accredited by ISEB and EXIN, the course helps students prepare for the certification exam along with acquiring valuable insights from instructors with extensive practical experience in managing IT organizations and deploying successful ITIL-based Service Management programs.
  • This course features lectures, discussion, team exercises and quizzes.

Who Should Attend:

  • Senior IT and business executives, IT management and staff, consultants, project managers and others interested in learning about IT Service Management.

Exam:

  • A VUE exam voucher code will be issued to each student by the end of class via email.

 
Click here to view the Course Outline
     
Prerequisite: 

There are no prerequisites for this course.

 
   
     
Duration: 
3 Days  
     
     

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