KT-50331 Windows 7 Enterprise Desktop Support Technician - Course 50331 Training - Minneapolis, Minnesota IT MN Technical Financial New York, NY
Knowledge Transfer Microsoft Certified Silver Training Partner CPLS
Knowledge Transfer is a Microsoft Certified Silver Learning Partner
Oracle University

 

Microsoft Certified Training Partner CTEC
Search for a Course Topic:
Public Courses
Corporate Services & Training
 

 

 



 Course Search
Keyword
Course #
State

 Training Delivery
 
Training Delivery
Custom Curriculum
Course List
Certifications
 
 Main Menu
 
Home
View Courses
Site Index
 
 


Windows 7 Enterprise Desktop Support Technician - Course 50331


Description: 

About this Course

This five-day instructor-led course provides students with the knowledge and skills needed to isolate, document and resolve problems on a Windows 7 desktop or laptop computer.  It will also help test takers prepare for the 70-685 exam.

Audience Profile

This course is intended for Windows 7 desktop support technicians who resolve server and desktop problems. A minimum of three years of experience configuring and supporting desktop or laptop operating systems is recommended.

At Course Completion

  • After completing this course, students will be able to:
  • Identify and Resolve Desktop Application Issues
  • Identify the Cause of and Resolve Networking Issues
  • Manage and Maintain Systems That Run Windows 7
  • Support Mobile Users
  • Identify the Cause of and Resolve Security Issues

 
Click here to view the Course Outline
     
Prerequisite: 

Before attending this course, students must have:

  • TCP/IP Troubleshooting skills
  • Experience working in a domain environment
  • Experience using desktop and command-line troubleshooting tools
  • Experience installing and troubleshooting desktop application problems
  • Experience configuring registry and group policy settings
 
   
     
Duration: 
5 Days  
     
     

View Printer Friendly Page

 


To Inquire About Future Classes

Request a class date

if one is not scheduled.



Comments on the Course