KT-50331 Windows 7 Enterprise Desktop Support Technician - Course 50331 Training - Minneapolis, Minnesota IT MN Technical Financial New York, NY
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Windows 7 Enterprise Desktop Support Technician - Course 50331


About this Course

This five-day instructor-led course provides students with the knowledge and skills needed to isolate, document and resolve problems on a Windows 7 desktop or laptop computer.  It will also help test takers prepare for the 70-685 exam.

Audience Profile

This course is intended for Windows 7 desktop support technicians who resolve server and desktop problems. A minimum of three years of experience configuring and supporting desktop or laptop operating systems is recommended.

At Course Completion

  • After completing this course, students will be able to:
  • Identify and Resolve Desktop Application Issues
  • Identify the Cause of and Resolve Networking Issues
  • Manage and Maintain Systems That Run Windows 7
  • Support Mobile Users
  • Identify the Cause of and Resolve Security Issues

Click here to view the Course Outline

Before attending this course, students must have:

  • TCP/IP Troubleshooting skills
  • Experience working in a domain environment
  • Experience using desktop and command-line troubleshooting tools
  • Experience installing and troubleshooting desktop application problems
  • Experience configuring registry and group policy settings
5 Days  

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