KT-7047 Critical Thinking, Problem Solving, and Decision Making Training - Minneapolis, Minnesota IT MN Technical Financial New York, NY
Knowledge Transfer Microsoft Certified Silver Training Partner CPLS
Knowledge Transfer is a Microsoft Certified Silver Learning Partner
Oracle University


Microsoft Certified Training Partner CTEC
Search for a Course Topic:
Public Courses
Corporate Services & Training



 Course Search
Course #

 Training Delivery
Training Delivery
Custom Curriculum
Course List
 Main Menu
View Courses
Site Index

Critical Thinking, Problem Solving, and Decision Making


Improve your decision-making capabilities through critical thinking, structured reasoning, and creative problem analysis.

Effective decision makers are those rare individuals who are able to consistently identify and choose the best option among multiple alternatives. Their decisions are imaginative, reasoned, and defensible.

In this course, you will be provided with the training and tools necessary to become an inventive, logical decision maker. You'll explore a structured way to approach and dismantle problems, and you'll learn to clarify problems in terms of objectives and issues, with a view toward optimum outcomes.

Applying the techniques of critical thinking allows you to dismantle complex problems and to understand the inputs and implications of your thought processes. This training allows you to develop positions on issues that are logical and explicable to others. After completing the course, you'll understand why most decisions are of poor quality and you will be able to impose quality controls on your decisions and the decisions of others.

What You Will Learn

  • Quality control in decision making
  • Why intuitive decision making is not effective
  • How thinking and reasoning processes operate
  • Natural barriers to sound reasoning
  • Where to look for bias and assumptions in problem analysis
  • Analytical techniques for comparing alternative solutions
  • Structure, standards, and ethics of critical thinking
  • Inputs and implications of thought processes
  • How to control and evaluate your thought processes
  • How to reason effectively and consistently
  • Problem analysis best practices - using your decision time most effectively
  • Understand problems from multiple perspectives
  • Techniques for structuring the comparison of alternatives
  • Formulating creative solutions
  • Analytical decision analysis techniques such as sequencing, sorting, time lines, and matrixes

Who Needs to Attend

Any professional who is, or will be, making important business decisions, including: department managers, directors, supervisors, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, program managers, associate project managers, stakeholders, team members, and all other professionals.

Click here to view the Course Outline


2 Days  

View Printer Friendly Page


Course Schedule
  Start Date  City  Price  

To Inquire About Future Classes

Request a class date

if one is not scheduled.

Comments on the Course

Please call for Group Rate for 3 or more registrations.  Registrations must be made at the same time to receive discount.


If class start date is less than 5 business days from today, please call for pricing.