Relationship management for project management success.
Managing a successful project involves more than schedules, templates, and paperwork. It requires the application of strong interpersonal management skills to work effectively with people in a variety of roles.
The skills you'll learn in this course will enable you to apply effective leadership strategies, improve your interpersonal communication, become more influential, help guide your staff through change, deal with conflict and practice ethical principles during the entire project management process.
With the aid of the hands-on case study exercises, you'll learn to create a motivating team atmosphere and ultimately manage your project successfully.
Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.
What You'll Learn
- Manage stakeholders and teams
- Assess and apply leadership styles
- Improve communication
- Enhance influence and power bases
- Motivate team members
- Lead effective project teams
- Coach team members
- Practice change management
- Manage individual and team conflict
- Practice ethical project management
- Create a Leadership Development Plan
This course features an evolving case study that puts you in charge of a large, international project. You'll manage a team of over 300 members working in four countries as you execute multiple tasks, including:
- Influencing key stakeholders
- Managing a dysfunctional project team
- Creating a motivation plan for a team with morale problems
- Introducing a major change to a project team
- Conducting a negotiation between a project manager and customer around scope creep
- Dealing with an ethical situation
Who Needs to Attend
Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers and program managers.