KT-CTCOLLA CTCOLLAB: Troubleshooting Cisco IP Telephony and Video Training - Minneapolis, Minnesota IT MN Technical Financial New York, NY
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CTCOLLAB: Troubleshooting Cisco IP Telephony and Video


Description: 

Troubleshooting Cisco IP Telephony Video (CTCOLLAB) v1.0 is a five-day course that prepares the learner for troubleshooting Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Collaboration Solutions. It covers troubleshooting of Cisco Unified Communications Manager, VCS Control and VCS Expressway, issues with Call Setup, issues with ILS, Cisco Unified Communications Manager Mobility Features, Cisco TelePresence Management Suite, and issues with Voice Quality and Media Resources.

Course Objectives:

Upon completing this course, you will be able to meet these objectives:

  • Describe a systematic methodology to troubleshoot issues in Cisco collaboration deployments
  • Troubleshoot issues that relate to Cisco Unified Communications Manager
  • Troubleshot issues that relate to Cisco VCS
  • Troubleshoot call setup issues
  • Troubleschoot ILS and GDPR issues
  • Troubleshoot Cisco Unified Communications Manager mobility features
  • Troubleshoot issues that relate to Cisco TelePresence Management Suite
  • Troubleshoot media resource and voice quality issues

Who should attend:

The primary target audiences for the course are:

  • Network administrators and network engineers
  • CCNP Collaboration candidates

Secondary audiences are:

  • Systems engineers

 
Click here to view the Course Outline
     
Prerequisite: 
  • The knowledge and skills that a learner must have before attending this course are as follows:
  • Working knowledge of converged voice, video, and data networks
  • Working knowledge of the MGCP, SIP, and H.323 protocols and their implementation on Cisco IOS gateways
  • Ability to configure and operate Cisco routers and switches
  • Ability to configure and operate Cisco Unified Communications Manager in a single-site and multisite environments
 
   
     
Duration: 
5 Days  
     
     

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Course Schedule
  Start Date  City  Price  
 9/18/2017
 $3395
 10/16/2017
 $3395
 11/13/2017
 $3395
 12/11/2017
 $3395

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