This course runs for a duration of 2 Days.
The class will run daily from 8 AM CT to 4 PM CT.
Class Location: Virtual LIVE Instructor Led - Virtual Live Classroom.
Did you know that inefficient processes can cost businesses up to 30% of their revenue? Effective business process modeling is key to improving efficiency, reducing waste, and enhancing productivity. This course provides the fundamental skills to document, refine, and optimize business processes, ensuring clarity and consistency in workflows. Participants will learn how process modeling fits into the larger Business Process Management (BPM) framework, explore essential modeling techniques, and apply best practices to streamline operations.
Objectives:
This course provides the skills to analyze, document, and optimize business processes using process modeling techniques. Participants will learn to identify the purpose and benefits of process models, use hierarchy diagrams and value chain matrices to model enterprise context, set process boundaries, and create clear and structured process maps. The course also covers handling alternate process paths, refining models using standard notations, and confirming process completeness through validation techniques.
Audience:
This course is ideal for business analysts, process managers, and professionals involved in process optimization and change management. Anyone responsible for documenting and improving business workflows will benefit from the techniques covered in this training.
1. Business Process Modeling (BPM) Overview
Importance of process modeling
Common business process models
Key steps in business process modeling
2. Process Definitions
Hierarchy diagrams and decomposition techniques
Value chain models for structuring workflows
3. Modeling Process Context
Preparing for process modeling sessions
Defining roles and responsibilities
Creating scope diagrams, SIPOC diagrams, and variation lists
4. Modeling Process Details
Using process notation and swim lanes
Developing process maps with primary and alternate paths
Managing process variations and alternative workflows
5. Refining Process Models
Identifying common mapping errors
Determining the appropriate level of detail
Supporting process details in documentation
6. Confirming Process Completeness
State chart (interaction) diagrams
Interaction matrices (CRUD)
Business analysis techniques for validating workflows
No formal prerequisites are required; however, familiarity with business processes and workflows is beneficial.
Course Comments
What Is Included