For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them.
1 - Getting Started
2 - The Big Picture
3 - Understanding Communication Barriers
4 - Paraverbal Communication Skills
5 - Non-Verbal Communication
6 - Speaking Like a STAR
7 - Listening Skills
8 - Asking Good Questions
9 - Appreciative Inquiry
10 - Mastering the Art of Conversation
11 - Advanced Communication Skills
12 - Wrapping Up
There are no prerequisites for this course.
