Systems Center 2012 Operations Manager (55006)

Course Overview

 

Module 1: Introduction to System Center 2012 Operations Manager
Lessons

• History and Evolution of System Center
• System Center 2012 Product Suite
• System Center 2012 Licensing
• System Center 2012 Operations Manager

Lab 1: Introduction to System Center 2012 Operations Manager

• Setting up the Initial Lab Environment
• Introducing System Center 2012

Module 2: Introduction to System Center 2012 Operations Manager
After completing this module, students will be able to:

• Explain the history and evolution of System Center
• Differentiate between each of the System Center 2012 products
• Describe System Center 2012 licensing
• Identify the purpose and function of Operations Manager 2012

Module 3: Plan for Service Monitoring
Lessons

• Introducing ITIL and MOF
• Designing the Service Monitoring Process
• Documenting the Service Monitoring Process

Lab 1: Plan for Service Monitoring

• Introducing Service Management

After completing this module, students will be able to:

• Provide an overview of ITIL and MOF
• Design and document a service monitoring plan

Module 4: Plan an Operations Manager 2012 Deployment
Lessons

• Defining the Operations Manager 2012 Core Components
• Designing for High Availability
• Defining Core Hardware and Software Requirements
• Designing Network Device Monitoring Requirements
• Designing UNIX/LINUX Monitoring Requirements
• Designing Windows-Based Monitoring Requirements

Lab 1: Plan an Operations Manager 2012 Deployment

• Planning for Operations Manager 2012 Deployments
• Exploring Operations Manager 2012 SQL Database Objects

After completing this module, students will be able to:

• Define what a management group and its components are
• Design a highly available System Center 2012 Operations Manager environment
• Plan and design the necessary hardware and software components
• Describe the necessary components for network device monitoring
• Describe the necessary components for UNIX/LINUX-based server monitoring
• Implement Windows-based server monitoring

Module 5: Deploy Operations Manager 2012
Lessons

• Reviewing Environmental Prerequisites
• Installing Operations Manager 2012
• Verifying Operations Manager 2012 Installation and Additional Configuration
• Creating and Using Run As Accounts
• Implementing Active Directory Integration
• Designing and Implementing Role-Based Administration

Lab 1: Deploy Operations Manager 2012

• Installing Operations Manager 2012
• Configuring Active Directory Integration
• Configuring Role-Based Security

Module 6: Deploy Operations Manager 2012
After completing this module, students will be able to:

• List the environmental prerequisites needed to install Operations Manager 2012 and Active Directory accounts
• Describe how to install and configure a management group and its components
• Verify the successful implementation of basic management group components
• Create and use Run As accounts
• Design a role-based administrative model
• Explain what Active Directory Integration is

Module 7: Deploy the Operations Manager 2012 Agent
Lessons

• Reviewing the Operations Manger 2012 Agent
• Deploying the Operations Manager 2012 Agent
• Introducing Agent Failover

Lab 1: Deploy the Operations Manager 2012 Agent

• Deploying the Operations Manager 2012 Agent
• After completing this module, students will be able to:
• Explain the agent architecture
• Explain agent deployment methods
• Describe what Active Directory auto assignment is
• Describe how the agent will handle a primary management server failure

Module 8: Deployment and Administration of Monitoring (Management) Packs
Lessons

• Introducing Monitoring (Management) Packs
• Understanding Most Commonly Used Monitoring (Management) Packs
• Modifying and Expanding Monitoring (Management) Packs: Overrides
• Monitoring (Management) Pack Administration Best Practices

Lab 1: Deployment and Administration of Monitoring (Management) Packs

• Creating Management Packs and Groups
• Installing Line of Business .NET Application
• Installing and Importing Management Packs

After completing this module, students will be able to:

• Explain what a monitoring (management) pack is
• Describe the components of a monitoring (management) pack
• Explain how to obtain a monitoring (management) pack
• Deploy monitoring (management) pack
• Explain the difference between sealed and unsealed monitoring (management) packs
• Override a monitoring (management) pack
• Describe best practices for monitoring (management) pack administration

Module 9: Tune Monitoring (Management) Packs
Lessons

• Introducing Alerts
• Tuning a Monitoring (Management) Pack
• Using Operations Manager Baseline Monitors and Rules
• Documenting Changes to Monitoring (Management) Packs

Lab 1: Tune Monitoring (Management) Packs

• Tuning Monitoring (Management) Packs
• After completing this module, students will be able to:
• Describe alerts
• Describe the monitoring (management) pack tuning process
• Describe baseline monitors and rules
• Document overrides

Module 10: Monitor Administration
Lessons

• Exploring the Operations Console – Monitoring Pane
• Administering Alerts
• Exploring Agent-Based Monitoring
• Customizing the Monitoring Pane

Lab 1: Monitor Administration

• Working with Monitors and Alerts
• After completing this module, students will be able to:
• Navigate the monitoring pane in the Operations console
• Investigate an alert
• Use Health Explorer
• Explain maintenance mode
• Describe and create Views

Module 11: Advanced Monitoring
Lessons

• Monitoring Network Devices
• Monitoring UNIX/LINUX-Based Computers
• Monitoring .NET-Based Applications
• Expanding Operations Manager 2012 Monitoring

Lab 1: Advanced Monitoring

• Monitoring a Network Device
• Monitoring a .NET Application
• After completing this module, students will be able to:
• Monitor network devices
• Monitor UNIX/LINUX-based computers
• Monitor .NET-based applications
• Monitor distributed applications
• Expand monitoring by using monitoring (management) pack templates

Module 12: Reports
Lessons

• Using Operations Manager 2012 Reporting
• Administering Reports
• Customizing Reports

Lab 1: Reports

• Reporting

After completing this module, students will be able to:

• Understand how Operations Manager 2012 Reporting and SQL Server Reporting Services work together
• Manage default Operations Manager 2012 reports
• Create customized reports

Module 13: Notifications and Operations Manager 2012 Maintenance
Lessons

• Introducing Alert Notifications
• Designing Maintenance and Disaster Recovery

Lab 1: Notifications and Operations Manager 2012 Maintenance

• Creating Subscriptions and Notifications
• After completing this module, students will be able to:
• Describe and configure Operations Manager 2012 notifications
• Plan and perform routine maintenance
• Create a disaster recovery plan

Module 14: System Center 2012 Integration
Lessons

• n/a

Lab 1: System Center 2012 Integration

• Setting up the Initial Lab Environment
• Creating an Orchestrator 2012 Runbook
• Working with Orchestrator System Center Runbooks

Module 15: System Center 2012 Integration
After completing this module, students will be able to:

• Describe System Center 2012 Integration

Prerequisites

    Before attending this course, students must have:

• Windows Server 2008 R2 operating system
• Active Directory Domain Services (AD DS)
• Experience with PowerShell and SQL Server and SQL Server Reporting Services
• Familiarity with data center management processes
• Previous work with IT Infrastructure Library (ITIL)
• Previous work with Microsoft Operations Framework (MOF)
• Knowledge of previous versions of Operations Manager
• Knowledge of the product(s) that you plan to monitor