IT Management Skills

3 days

Description
Outline

Description

In this IT management skills training course, you will gain the skills to manage an IT environment, learn to lead with vision, motivate and empower with passion, facilitate effective communication, and delegate with clarity. Managing in an IT environment can greatly differ from traditional management practices. This course will provide the key skills and behaviors needed to get the most from your technical staff.

Key Features of this IT Management Skills Training Course:

Learn IT management best practices
After-course instructor coaching benefit
Learning Tree end-of-course exam included

You Will Learn How To:

Respond to today’s complexity with an adaptive approach to management
Apply a new management mindset to inspire staff and deliver value
Enhance your leadership abilities by leveraging your emotional awareness
Employ effective delegation to train, empower, and raise levels of accountability
Engage your staff through effective communication and a culture of inclusion
Build effective teams able to accommodate real-world challenges

No Upcoming Public Classes

There are currently no public events available for this course. However, you can submit a request for a new date and we will try our best to get you into a IT Management Skills class.

Private Training Available

No date scheduled, don’t see a date that works for you or looking for a private training event, please call 651-905-3729 or submit a request for further information here.

Course Overview

Module 1: The Challenge of IT Management

In this module, you will learn how to:

Transition into management with a new management identity
Adopt the best practices for an IT environment

Module 2: Developing Management Excellence

In this module, you will learn how to:

Communicate the importance of introducing new concepts
Build managerial competencies
Apply modern leadership styles that provide value to your team

Module 3: Managing with Multiple Intelligences

In this module, you will learn how to:

Improve your personal leadership style through increased awareness
Empower your staff for increased success and long-term growth
Lead by example

Module 4: Delegating for Empowerment

In this module, you will learn how to:

Inspire collaborative partnerships
Identify and work with the strengths of your staff
Follow a proven step-by-step process for delegating and gaining acceptance of work
Plan your delegation and define tasks
Determine effective tracking and follow-up for delegated tasks
Negotiate shared expectations

Module 5: Facilitating Success for IT Teams

In this module, you will learn how to:

Create a team state of mind
Facilitate team-building activities
Strengthen team communication
Apply a three-level model for team building
Work effectively across organizational units, time zones, and geographic boundaries
Overcome the hidden overhead of separation

Module 6: Reinforcing and Redirecting Performance through Coaching

In this module, you will learn how to:

Set performance measures that work in a technical environment
Apply a continuous appraisal approach to identify gaps in performance
Strengthen team performance by integrating coaching and appraisal techniques
Optimize performance by minimizing typical disruptions in the workplace
Recognize and address ineffective performance in a clear, constructive manner

No Upcoming Public Classes

There are currently no public events available for this course. However, you can submit a request for a new date and we will try our best to get you into a IT Management Skills class.

Private Training Available

No date scheduled, don’t see a date that works for you or looking for a private training event, please call 651-905-3729 or submit a request for further information here.

Knowledge Transfer Consulting Services Inc. is a single-source solution provider offering a full range of Training Delivery and Training Management solutions from concept to delivery. Learn more